We ship USPS Priority Mail, for 1 - 4 day delivery anywhere in the United States. Our vacuum sealed, hard cheeses are safe for long periods in transit under a variety of conditions and temperatures. If temperatures are at or below 70 degrees in your location, our cheese will arrive safely and in good condition without ice packs. If temperatures are above 70 degrees, we highly recommend shipping in an insulated box with ice packs to prevent melting. You will be able to select your shipping options at checkout.
Store your cheese in the refrigerator upon arrival to best protect its flavor and texture. It will last there over a year unopened. Orders with ice packs made after 1 p.m. on Wednesday will be shipped Monday of the following week. Orders without ice packs will be shipped Monday - Saturday. Depending upon your location, you can generally expect delivery of your package within 1 to 3 business days of your shipment.
Refund and Return Policy
Should you discover any problems with your order, we will make things right. Please notify us of any problems (damaged products, missing or incorrect items, billing problems, etc.) by emailing us at firstname.lastname@example.org. If you are reporting a damaged product, please include a photo with your email if possible.
Please notify us of any problems within 30 days of placing your order. We cannot offer refunds and/or replacement goods after that time period.