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Shipping Information

Holiday shipping notice: During peak holiday season it may take us two to three business days to process and ship your order. From December 15 onward, we encourage you to consider expedited shipping options to ensure arrival by Christmas.  

We ship USPS Priority Mail and UPS, and FedEx, for 1 - 3 business day delivery anywhere in the United States, with free standard shipping on all orders over $50. Orders are generally shipped within one to two business days of receipt. You may also select from expedited shipping methods at checkout. Our vacuum sealed, hard cheeses are safe for long periods in transit under a variety of conditions and temperatures. If temperatures are at or below 60 degrees in your location, our cheese will arrive safely and in good condition without ice packs. If temperatures are above 60 degrees, we ship in an insulated box with ice packs to prevent melting. You will be able to select your shipping options at checkout.

Store your cheese in the refrigerator upon arrival to best protect its flavor and texture. It will last there over a year unopened.Orders to locations above 60 degrees made after noon on Wednesday will be shipped Monday of the following week. Orders to locations under 60 degrees will be shipped Monday - Friday. 

Refund and Return Policy

Should you discover any problems with your order, we will make things right. Please notify us of any problems (damaged products, missing or incorrect items, billing problems, etc.) by emailing us at talk@cheesebros.com. If you are reporting a damaged product, please include a photo with your email if possible. 

Please notify us of any problems within 30 days of placing your order. We cannot offer refunds and/or replacement goods after that time period.