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FAQs

General Information

We are available for mail order exclusively online at https://www.cheesebros.com/collections/shop. You may also call us at 715-641-1085 9 a.m. - 4:30 p.m., M - F and we can assist you in placing an order. 

Products

We follow traditions of over 100 years of family history in the Wisconsin cheese business, but also add our own modern twist with original signature blends and unique flavor combinations. We keep things simple. Our smoked cheeses are different because we COLD smoke with apples and hardwoods. Ingredients and seasonings are always natural, never artificial.

All of our cheeses are gluten free and produced in a facility free from gluten products. For non cheese products (meats, crackers, etc.) please refer to individual products or contact us at 715-641-1085 or talk@cheesebros.com, and we can help!

Please contact us at 715-641-1085 or talk@cheesebros.com and we’d be delighted to answer your questions. 

You can find nutritional info on all of our cheeses on each of the product pages. 

Yes. And, we only use rBST free milk from family farms.

Yes, The farmers who provide the milk for our cheeses feel they have an ethical and moral obligation to be attentive to all aspects of their cows' health and well-being. They follow strict standards in how the cows are housed and treated.

Unopened, our cheeses keep about 9 months to a year in the fridge. Once opened, they keep about 2-4 weeks, depending on the cheese. We don’t recommend freezing them because the cheese does tend to get dry and crumbly once unfrozen.

That’s up to you! Room temperature will bring out the true flavors and texture, but serving temperature is a matter of preference. For cheese curds, we recommend microwaving for 10 - 15 seconds for an authentic “fresh from the vat” taste. 

Shipping

We ship USPS, Fedex, and UPS (depending upon the location) for 2 - 3 business day delivery anywhere in the USA, including Alaska and Hawaii. When temperatures at the destination location are above 60 degrees, we will ship with insulation and gel ice packs to protect the integrity of the cheese in transit. When temperatures are below 60 degrees, your cheese will arrive safely and in great condition without ice packs. 

All of our cheeses are vacuum sealed, semi-hard varieties that are safe for long periods outside of refrigeration. It is normal and expected for the ice packs to be melted upon arrival. Even at room temperature, the cheese will be safe to eat and delicious! Simply store in the refrigerator when not in use to best protect flavor and texture.

If there was an unexpected delay in transit and the cheese is melted or misformed, we will make it right and send out a new one, free of charge. Send an email to talk@cheesebros.com or call 715-641-1085 with any concerns about your shipment.

Business Gifts

Please visit (insert biz site) or call us directly at 715-641-1085 9 am. - 4:30 pm CST., M - F and we’ll be happy to accommodate your needs. 

Customer Service

Please visit Shipping Information - Cheese Brothers, Inc. (cheesebros.com) for details.

Please contact us at 715-641-1085 9 am. - 4:30 pm CST., M - F or email at talk@cheesebros.com.